• Charlotte, NC, USA
  • Full Time

Born out of our parent company TPM, TrebleHook was created by listening and understanding the challenges that Executives, Business Development, and Marketing Professionals face in the AEC (Architectural/Engineering/Construction) industries. After almost 50 years' experience in the AEC industry, we saw the opportunity to create a better way to help AEC firms Centralize Project Data, Enhance Relationships, and Pursue & Land the Right Projects. To do this, TrebleHook was developed using the Salesforce platform and designed specifically for the AEC professional in mind.

We are looking to grow our team with motivated, energetic, customer-focused professionals who are eager to scale a SAAS organization. This position will be responsible for a variety of aspects within our Technical Organization, including pre-sales, consulting, implementation, support, content creation, and more. In addition to the current needs of the business, this role would serve as a foundation for growth and give the right individual significant upward mobility inside of our organization.

Essential Duties and Responsibilities:
• Expert knowledge of SFDC and how to leverage the tool to fulfill business requirements
• Ensure client's overall success/value realization with project deliverables; optimize plans and resources to deliver maximum value to clients
• Understand client expectations and objectives; communicate how objectives are being met and manage expectations through weekly updates
• Facilitate onsite and remote meetings ' including weekly status, business, and technical process definition, user story and requirement definition, road-mapping and planning sessions, and other meetings as required
• Conduct business analysis to determine and document business and technical requirements
• Lead project teams in development and execution of project plans, including management of scope, schedule, budget, and quality
• Collaborate with project, leadership, and sales teams to bring thought leadership and the full force of our platform and company to client projects
• Facilitate communication between client and project team; ensure the team is collaborating effectively and efficiently
• Delegate work tasks across the team and maintain accountability for successful delivery
• Identify risks and create and manage mitigation strategies
• Manage timely delivery of all project assets with team members

• 5+ years of professional experience working with and/or managing Salesforce org(s)
• 2+ years consulting experience
• Industry or Salesforce certifications not required but would be a plus
• Experience facilitating and delivering training or other related facilitation experience such as group meetings or presentations
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Excellent verbal, written, and interpersonal communication skills
• Ability to manage multiple small projects simultaneously
• Experience with Architecture, Engineering, and Construction firms is not required but preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

This position has been closed and is no longer available.


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